I run workshops that bring together diverse groups, draw out their common interests and unify them around action on shared goals. My workshops are practical and collaborative. Workshops are tailored to specific organisational and community needs and may include:
Policy and program development and planning
Problem solving
Community connection
Clarifying and articulating a group's vision, purpose and identity.
I bring together diverse perspectives and information sources to clarify and communicate underlying themes and influences to inform policies, programs and community engagement. My specialist research areas include:
Human centred design
Ethnographic research
User research
Research synthesis and reporting
Literature scans.
Training and consulting that draws on my experience as a neurodivergent person who's part of the LGBTIQA+ community to connect with and support people with empathy and nuance. Examples include:
Working in the APS - training for neurodivergent public servants
(1 day course available from October 2026)
Training and consulting on inclusion with a focus on LGBTIQA+ and neurodivergent inclusion
Accessibility audits.
Writing and editing to communicate clearly and effectively. Examples include:
Writing instructional material, and training others in how to do so (1 day course available from August)
Editing material for formal and informal audiences, including detailed and actionable feedback
Self-publishing support
Grant writing
Sensitivity reviews.
Advice and workshops to apply innovation and creativity in practical ways through techniques like design thinking and analogous examples. Examples include:
Immersive workshops to bring immediacy and fresh perspectives to bland topics such as policy development and work health and safety.
Introduction to fibre crafts including weaving, spinning, knitting and crochet, and the way they relate to complex innovation and scientific discoveries.
Tailored coaching using best-in-field methods to support work across all the spaces above. This can include support with:
Applying for APS jobs
Facilitating events
People-focused research and design
Improving inclusion
Writing and editing
Integrating creativity to refresh standard processes.
Hannah (they/them) is a human-centred design and inclusion leader with over 15 years' experience of policy and delivery in the Australian Public Service. They specialise in facilitation, human-centred research and design, as well as innovation and technical communication.
Their experience and knowledge empower them to support good people and teams to connect, collaborate and build better futures. Their strength lies in their ability to understand people, draw out their tacit needs and support them to walk the complex and sometimes intimidating paths required for great understanding, facilitation and inclusion. Their deep personal and professional experience spans leadership of design projects, editing teams, program implementation and policy development. This enables them to connect with a wide range of communities and to shift gears quickly from strategic planning to practical tactics and in-the-moment action running events and teams.
Hannah has a Bachelor of Media and a Bachelor of International Studies, as well as training and extensive experience as a trainer, facilitator and coach.
This site was built on Ngunnawal Country. I acknowledge the Traditional Owners of Ngunnawal Country and throughout Australia, and recognise their continuing connection to lands, waters and communities. I pay my respect to Aboriginal and Torres Strait Islander cultures, and to Elders past and present. Sovereignty was never ceded.